Agency is third party company which do not take part in your business transaction. But agency helps you in many ways. Let me list out few responsibilities Agency takes care, that I know.
1. They will search companies for you (You must ask them what you need to import)
2. They will establish relation with company you wanted to import from
3. Document verification as they are available in local market they will verify all documents of your manufacturing vendor
4. IEC, ICC & GST registration verification (this all Indian companies must have to export goods, otherwise they can take help of local agent)
5. Most Important: Quality check and manufacturing schedule & Visits and sample audits
6. They will insure the status of delivery and keep you posted the development
7. An Agency is your eyes and ears on the ground for you
An agency can be really very cost effective you to hire, be careful that agency must understand your business. They must be aware about what customers experience you want to deliver to your customers.
I know few such a very good agency and can help you to get connected with them, pay good to your agency and they will really get you that best product running extra mile.
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